Change Management
- Designed for both management and employees; assists managers with appropriate communications during times of change; and assists employees in adapting to change in the workplace
- This interactive workshop will help participants learn specific tools and techniques to improve their communication and conflict resolution skills.
- Our customer service training programs will increase your business by leveraging team skills, behaviors and attitudes.
- Provides managers with important training on how to properly document performance through the company’s written format and provide positive feedback to employees
- Customized and comprehensive sales training and performance improvement solutions for sales, sales management, and customer service professionals
- Program includes teaching people how to work together as a team for enhanced productivity
- Designed for both employees and managers on effective ways to integrate a workforce of diverse generations
- Designed for both employees and management; program includes laws, examples and how to maintain a work environment free from workplace harassment, including educating employees and management on workplace harassment and how to avoid it
- Designed for supervisors; program includes an overview of labor laws as well as various management techniques such as supervisory skills, employee team development, interview skills, conducting performance appraisals and employee discipline